What information do we collect?
We collect information from you when you make a booking, subscribe to our newsletter, respond to a survey or fill out a form. When booking, you may be asked for your name, email address, mailing address or phone number. You may, however, visit our website anonymously.
How do we use your information?
Any of the information we collect from you may be used to:
- personalize your experience and better respond to your individual needs;
- improve our website, based on the information and feedback we receive from you;
- improve customer service and respond to your requests more effectively;
- process transactions. Your information will not be sold, exchanged, transferred or given to any other company for any reason without your consent, other than to deliver the service you requested;
- administer a contest, promotion, survey or other feature;
- send periodic emails. The email address you provide may be used to send you information and updates about your booking, as well as occasional hotel news and offers.
How do we protect your information?
We implement a variety of security measures to keep your personal information safe when you make a booking or enter, submit or access your personal information.
After a transaction, your private information (such as credit card details) is not stored on our servers.
Do we use cookies?
Cookies are small files that a website or its service provider stores on your device through your browser (if you allow it), so that the website can recognize your browser and remember certain information.
We may use cookies to understand and save your preferences for future visits, and to compile aggregate data about site traffic and interaction so that we can offer a better experience. We may work with third-party service providers to help us understand our visitors. These providers may not use the information collected on our behalf except to help us run and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who help us operate our website, run our business or serve you, as long as they agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website, including our online booking engine. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.
Children
Our website, products and services are directed to people who are at least 13 years old.
Online privacy policy only
This privacy policy applies only to information collected through our website, not to information collected offline.
Terms and conditions
Please also read our website terms and conditions, which set out the use, disclaimers and limitations of liability governing the use of our website.
Your consent
By using our website, you consent to this privacy policy.
Changes to this policy
If we decide to change our privacy policy, we will post the changes on this page.
Contact us
If you have any questions about this privacy policy, please contact us:
- Address: 250, rue 29B prolongée, Cap-Haïtien, Haiti
- Email: info@satamahotel.com
- Phone: +509 4890-1200, +509 4890-1201, +509 4890-1202, +509 4199-4444
- WhatsApp: +509 3270-4444